Privacy Policy

1. Introduction

Blessed Irembo ("we", "our", or "us"), operated by Blessed HealthConnect Ltd, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

2. Information We Collect

• Personal Information: Name, phone number, and email address when you create an account.
• Pharmacy Information: Pharmacy name, physical address, GPS coordinates, operating hours, and council registration number.
• Usage Data: Pages visited, search queries, and interactions with pharmacy profiles to improve our services.
• Payment Records: Subscription payment receipts uploaded for admin review. We do not store card or bank details.

3. How We Use Your Information

• To connect users with pharmacies near them.
• To manage pharmacy accounts and subscriptions.
• To improve the platform based on usage analytics.
• To send important account or service-related communications.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Pharmacy profile details (name, address, phone, operating hours) are publicly visible to help users find pharmacies. Admin staff have access to subscription and account information for platform management purposes only.

5. Data Security

We use Firebase (Google Cloud) for secure data storage and authentication. All data is encrypted in transit and at rest. We regularly review our security practices to ensure your data is protected.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at blessedirembo@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes. Continued use of the platform constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this policy, please reach out to us at blessedirembo@gmail.com or call +250 799 538 220.